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PROJECT/AI / Business Operations

AI Agency Operations Platform

An AI-powered operating system designed to help modern agencies manage their operations, clients and projects in one place.

AI Agency Operations Platform interface visualization
01 / CONTEXT

Overview

An internal operations platform developed by Hisako to bring agency operations into a single system.

02 / CHALLENGE

The Operational Problem

Modern professional service agencies often operate across fragmented stacks — juggling separate tools for prospecting, proposals, time tracking, client communication, and accounting. Manual coordination between disjointed software suites created operational latency, frequent data discrepancies across departments, and hundreds of administrative hours lost reconciling client pipelines, contracts, and project delivery milestones.

03 / ARCHITECTURE

Engineering Approach

We engineered an integrated operating platform using a modular service architecture with a unified relational data layer. Instead of loose webhook integrations between disparate third-party SaaS products, Hisako developed a single cohesive technical core featuring role-based access for operators, executives, and clients, augmented with autonomous workflow agents.

04 / DEPLOYMENT

The Solution Delivered

A unified web application integrating automated proposal-to-invoice pipelines, intelligent task routing, client onboarding workflows, and structured reporting. Embedded automation agents handle document extraction, status reconciliation, and routine client communication.

05 / CAPABILITIES

Core System Capabilities

CRM and lead management
Proposals
Invoicing
Projects and tasks
Client onboarding
Reporting
Employee management
AI agents
Workflow automation
Client portal
AI command center
06 / STACK

Technologies & Tools

TypeScriptNext.jsNode.jsPostgreSQLRedisDockerREST & Webhooks APIAutomated Agent Frameworks
07 / SYSTEM INTERFACES

Architecture & Interface Gallery

Operations Dashboard & Real-Time Analytics Interface

Operations Dashboard & Real-Time Analytics Interface

Workflow Automation Node Editor & Event Routing

Workflow Automation Node Editor & Event Routing

Client Invoicing & Milestone Reconciliation View

Client Invoicing & Milestone Reconciliation View

CONTACT/GET IN TOUCH

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